The Board is committed to the highest standards of corporate governance and to maintaining a sound framework for the control and management of the Group.
There are written terms of reference for each of these Committees which are available on the Group’s corporate website, www.investors.eurocell.co.uk. Separate reports for each Committee are included in this Annual Report from pages 77-111.
Day-to-day management and the implementation of strategies agreed by the Board are delegated to the Executive Directors. Key to this delegation is the Executive Committee, which meets each month.
The Board meets regularly to discuss key business issues and prescribe actions as appropriate. The Group’s reporting structure below Board level is designed so that all decisions are made by those most qualified to do so in a timely manner. Day-to-day management and the implementation of strategies agreed by the Board are delegated to the Executive Directors. Key to this delegation is the Executive Committee, which meets each month. This structure enables the Board to make informed decisions on a range of key issues including strategy and risk management.
All the Directors have the right to have their opposition to, or concerns over, the operations of the Board and/or the management of the Company, noted in the minutes.
During the year, no such opposition or concerns were noted.
The Chair and the Non-executive Directors met during the year without the Executive Directors present.
ROLE OF THE CHAIRplus
The Board currently comprises a Non-executive Chair, four Non-executive Directors and two Executive Directors, who are equally and collectively responsible for the proper stewardship and leadership of the Company. Their biographical details are set out on pages 64 and 65.
In accordance with the Code, at least half the Board, excluding the Chair, should be Non-executive Directors, who are determined by the Board to be independent in character and judgement, and free from relationships or circumstances which may affect, or could appear to affect, this judgement. The Company regards Alison Littley, Iraj Amiri, Will Truman and Angela Rushforth as ‘independent’ Non-executive Directors within the meaning of the Code and, therefore, is considered to be compliant in this area.
The Board also considers diversity and inclusion throughout the Group and details of the extent to which the Board has met the FCA’s targets, in this regard, are set out on page 79.
The formal schedule of matters reserved for the Board’s consideration includes the following.
- Approval of the Group’s strategy, long-term objectives, annual operating budgets and capital expenditure plans
- Approving transactions of significant value or major strategic importance, including acquisitions
- Approving significant changes to the Group’s capital, corporate or management structure
- Monitoring and assessing the overall effectiveness of the Group’s risk management processes and internal control systems, including those related to health and safety, financial controls and anti-bribery policies and procedures
- Approving the Annual and Half-Year Reports, including Financial Statements
- Approving other corporate communications related to matters decided by the Board
- Board appointments and succession planning and setting Terms of Reference for Board Committees
- Remuneration matters, including the general framework for remuneration and share and incentive schemes.
Subject to those matters reserved for its decision, the Board has delegated to its Audit and Risk, Nomination, Remuneration and Social Values and ESG Committees certain authorities. There are written Terms of Reference for each of these Committees, which are available on the Group’s corporate website at: investors.eurocell.co.uk. Separate reports for each Committee are included in this Annual Report on pages 77 to 111.
Details of how opportunities and risks to the future success of the business have been considered and addressed can be found in the Strategic Report on pages 56 to 63. Details of the sustainability of our business model can be found in the Strategic Report on pages 02 to 63. Our governance framework underpins the delivery of strategy and can be found on pages 68 and 69. An overview of the Group’s strategy can be found in the Strategic Report on pages 14 to 21.
The Directors are ultimately responsible for preparing the Annual Report and Accounts and the Board confirms it considers them, taken as a whole, to be fair, balanced and understandable, and provides the information necessary for shareholders to assess the Company’s position, performance, business model and strategy.
GOVERNANCE FRAMEWORKplus
The Board meets regularly to discuss key business issues and prescribe actions as appropriate. The Group’s reporting structure below Board level is designed so that all decisions are made by those most qualified to do so in a timely manner. Day-to-day management and the implementation of strategies agreed by the Board are delegated to the Executive Directors. Key to this delegation is the Executive Committee, which meets each month.
This structure enables the Board to make informed decisions on a range of key issues including strategy and risk management.
All the Directors have the right to have their opposition to, or concerns over, the operations of the Board and/or the management of the Company, noted in the minutes. During the year, no such opposition or concerns were noted.
The Chair and the Non-executive Directors met during the year without the Executive Directors present.
ROLE OF THE CHIEF EXECUTIVEplus
The Chief Executive has principal responsibility for all operational activities and the day-to-day management of the business, in accordance with the strategies and policies approved by the Board. The Chief Executive also has responsibility for communicating to the Group’s employees the expectations of the Board in relation to culture, values and behaviours.
ROLE OF THE SENIOR INDEPENDANT DIRECTORplus
The Senior Independent Director has an important role on the Board, providing a sounding board for the Chair, leading on corporate governance issues and serving as an intermediary for the other Directors. She is available to shareholders if they have concerns, which contact through the normal channels of the Chair, Chief Executive or other Executive Directors has failed to resolve, or for which such contact is not appropriate.
Alison Littley has served as Senior Independent Non-executive Director since her succession to the role from Frank Nelson in May 2024.
ROLE OF THE NON-EXECUTIVE DIRECTORplus
All Non-executive Directors are required to allocate sufficient time to the Company to discharge their responsibilities effectively. The Non-executive Directors act in a way they consider will promote the long-term sustainable success of the Group for the benefit of, and with regard to the interests of, its stakeholders.
BOARD COMPOSITION, COMMITMENT AND ELECTION OF DIRECTORSplus
The Nomination Committee leads the process for Board appointments and makes recommendations to the Board. Prior to appointment, Board members, in particular the Chair and the Non-executive Directors, disclose their other commitments and agree to allocate sufficient time to the Company to discharge their duties effectively and ensure that these other commitments do not affect their contribution.
The Executive Directors may accept an outside appointment provided that such appointment does not in any way prejudice their ability to perform their duties as Executive Directors of the Company. Darren Waters and Michael Scott do not currently hold any outside appointments.
The Non-executive Directors’ appointment letters anticipate a minimum time commitment of 20 days per annum, recognising that there is always the possibility of an additional time commitment and ad hoc matters arising from time to time, particularly when the Company is undergoing a period of increased activity. The average time commitment inevitably increases where a Non-executive Director assumes additional responsibilities such as being appointed to a Board Committee.
All new Non-executive Directors undergo an induction programme and as such spend considerably more than the minimum commitment during the course of a year. All Non-executive Directors are required to inform the Chair before accepting another position in order to ensure the Director has sufficient time to fulfil their duties. The current Board commitments of all Directors are shown on pages 64 and 65 and their terms of appointment are reported on pages 56 to 62.
The Company’s Articles of Association contain powers of removal, appointment, election and re-election of Directors and provide that all of the Directors must retire and may offer themselves for re-election at each Annual General Meeting (‘AGM’).
At the upcoming AGM, all the current Directors intend to offer themselves for election/re-election, in accordance with the Code. Following the conclusion of the latest Board evaluation process, the Board considers all the Directors to be effective, committed to their roles and to have sufficient time available to perform their duties.
The Board has a process in place to assess the current and future skills and experience needed by the Non-executive Directors against a matrix of requirements, through which it has determined that the Non-executive Directors are independent and that the Board has appropriate and complementary skills and experience.
BOARD EVALUATION AND EFFECTIVENESSplus
In accordance with the Code, a formal evaluation of the Board’s performance, along with its Committees, Chair and individual Directors was conducted during the year, with the results presented and discussed at the December 2024 Board meeting. This year’s internal evaluation was performed by the Chair, following the external evaluation by Haddleton Knight in 2023.
Individual interviews were conducted by the Chair with each Board member and the Group Company Secretary. Further sessions were held by the Senior Independent Director with each Board member and the Group Company Secretary, to gain feedback for the Chair. All involved fully engaged with the process and provided their qualitative feedback, which supported an open and frank exchange of views.
The evaluation identified several areas of strength and some areas for enhancement and, overall, concluded that:
- The Board operates in an effective and professional manner and has developed considerably over the last two years
- Governance processes are transparent and well run
- Risks are openly discussed with deep-dive analysis and review of material risks where appropriate
- There is scope, and a desire, from the Board to develop further
In addition, the evaluation highlighted:
- Board agendas and reporting will benefit from being further refined to be more forward-looking
- Greater Board visibility and interaction with the wider workforce will be encouraged and developed further
- Board training will be strengthened to support greater insight into the responsibilities of Directors.
Taking all of this into account, the Board is satisfied that the current composition of the Board, and its Committees, provides an appropriate balance of skills, experience, independence and knowledge to allow the Board and its Committees to discharge their duties and responsibilities effectively and in line with the Code.
CONFLICTS OF INTERESTplus
The duties to avoid potential conflicts and to disclose such situations for authorisation by the Board are the personal responsibility of each Director. All Directors are required to ensure that they keep these duties under review and to inform the Group Company Secretary of any change in their respective positions.
The Company’s conflict of interest procedures are reflected in its Articles of Association (‘Articles’). In line with the Companies Act 2006, the Articles allow the Directors to authorise conflicts and potential conflicts of interest, where appropriate. The decision to authorise a conflict can only be made by non-conflicted Directors.
The Board, and its Committees, considers conflicts or potential conflicts at each meeting and, where such instances are identified, takes appropriate action, usually by excluding the conflicted party from any related discussions/decisions.
The Articles require the Company to indemnify its officers, including officers of wholly-owned subsidiaries, against liabilities arising from the conduct of the Group’s business, to the extent permitted by law. The Group carries Directors’ and Officers’ liability insurance.
BOARD MEETINGS AND ATTENDANCEplus
There were six full Board meetings held during 2024, five meetings of the Audit and Risk Committee, three meetings of the Remuneration Committee, two meetings of the Nomination Committee and three meetings of the Social Values and ESG Committee. All of these meetings were held in-person and attendance was as shown in the table above.
All Board members, including the Chair of the Board, the Chief Executive, and the Chief Financial Officer, are invited to all Committee meetings regardless of whether they are members of the Committee. However, they are never involved in discussions or decisions pertaining to their own compensation or appointment or replacement. In addition, the Audit and Risk Committee also meets with the external auditors without any Executive Directors being present.
The Group Company Secretary is also Secretary to the Audit and Risk, Remuneration, Nomination, and Social Values and ESG Committees, and attends all meetings for this purpose.
In order to provide Directors enough time to evaluate their papers beforehand, Board packs are issued the week before each meeting. Even if a Director is unable to attend a Board meeting for any reason, they are nevertheless informed beforehand, given access to pertinent documents, and their opinions are shared with the other Directors.
Board | Number of meetings attended | Audit and Risk Committee | Remuneration Committee | Nomination Committee | Social Values and ESG Committee |
---|---|---|---|---|---|
Derek Mapp | 6/6 | - | - | 2/2 | - |
Alison Littley | 6/6 | 5/5 | 1/1 | 1/1 | 3/3 |
Iraj Amiri | 6/6 | 5/5 | 2/2 | 2/2 | 3/3 |
Will Truman | 6/6 | 5/5 | 2/2 | 2/2 | 3/3 |
Angela Rushforth (appointed 1 February 2024) | 5/6 | - | 2/3 | 2/2 | 3/3 |
Frank Nelson (stepped down 16 May 2024) | 1/1 | 2/2 | 1/1 | - | - |
Kate Allum (stepped down 31 July 2024) | 3/3 | - | 1/1 | 1/1 | 1/1 |
Darren Waters | 6/6 | - | - | - | 3/3 |
Michael Scott | 6/6 | - | - | - | 3/3 |
Board packs are distributed in the week prior to each meeting to provide sufficient time for Directors to review their papers in advance. If Directors are unable to attend a Board meeting for any reason, they nonetheless receive the relevant papers and are consulted prior to the meeting and their views are made known to the other Directors.
THE GROUP COMPANY SECRETARYplus
The Group Company Secretary’s services and advice are available to all Directors. In addition to advising the Board on all governance-related issues through the Chair, the Group Company Secretary has responsibility for making sure that all Board processes are followed. The Board receives updates from the Group Company Secretary on new laws, corporate governance and regulatory matters, and the responsibilities and duties of the Directors. Among the matters reserved to the Board is the appointment and removal of the Group Company Secretary.
Vicky Williams has served as Group Company Secretary since her appointment in May 2024, following Paul Walker’s departure.
Directors may, at the Company’s expense, seek independent expert assistance as needed. Board Committees confirm annually that they have access to sufficient resources to carry out their responsibilities, including the ability to hire outside consultants as they see fit.
BOARD INDUCTION, DEVELOPMENT AND SUPPORTplus
Following appointment, a new Director undergoes an induction programme, which includes a teach-in from members of the Executive Committee on important business topics, such as the background to our markets and industry, the Company’s strategy, commercial approach, manufacturing and logistics operations, administrative functions and culture.
Summary of induction programme:
Understand the business |
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Meet our colleagues |
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Individual development and training needs are identified through the Board evaluation process and through individual reviews between the Directors and the Chair.
RISK MANAGEMENT AND INTERNAL CONTROLplus
The Board recognises that it is responsible for determining the nature and extent of the risks it is prepared to face in order to accomplish its strategic goals and for the oversight of the Group’s internal control systems.
The effectiveness of the Group’s internal control and risk management systems has been assessed by the Board through the consideration of reports received from both management, and KPMG as part of our internal audit programme. This includes an assessment of the financial, operational, and compliance controls for the time period covered by this Annual Report, as well as an evaluation of current and emergent risks.
The Strategic Report comments in detail (pages 02 to 63) on the nature of the principal risks and uncertainties facing the Group; in particular those that would threaten our business model, future performance, solvency or liquidity and the measures in place to mitigate them. In conducting its review, the Board has included a robust assessment of these and other emerging risks and the effectiveness of mitigating controls.
The Audit and Risk Committee Report on pages 82 to 87 describes the internal control system and how it is managed and monitored. As described in prior reports, the cyber incident in 2022 was not the result of a breakdown in internal controls. Our investments over the last several years in cyber security played a major role in identifying the incident, enabling core systems to be restored quickly and mitigating the overall impact on the Group. Throughout the subsequent period, we have continued to invest in enhancing our cyber security to provide further resilience in this area.
The Board confirms that no significant failings or weaknesses were identified in relation to the review. The Board also recognises that these systems can only offer a reasonable level of assurance against material misstatement or loss and that they are designed to manage rather than eliminate the risk of failing to meet business objectives.
STAKEHOLDER ENGAGEMENTplus
As required by s172 of the Companies Act 2006, the Directors of the Company must act in the way they consider, in good faith, would most likely promote the success of the Company for the benefit of its shareholders. In so doing, the Directors must have regard (among other matters) to:
- The likely consequences of any decision in the long term
- The interests of the Company’s employees
- The need to foster the Company’s business relationships with suppliers, customers and others
- The impact of the Company’s operations on the community and the environment
- The desirability of the Company maintaining a reputation for high standards of business conduct
- The need to act fairly as between members of the Company.
To better comprehend the effects of its decisions and operations, as well as the interests and viewpoints of our major stakeholders, the Board takes into account information from all areas of the business. This covers topics including key risks, legal and regulatory compliance, plus evaluations of strategy, financial performance, and operational performance. The Board and its Committees receive this information through reports that are circulated before each meeting and, where necessary, in-person presentations.
As a result of these activities, the Board has gained a thorough understanding of the interests and viewpoints of all key stakeholders, as well as other relevant factors, which helps the Directors comply with the requirements of section 172 of the Companies Act of 2006.
The table overleaf sets out the Board’s approach to stakeholder engagement in the context of some of the most important decisions made during 2024. The Board will sometimes engage directly with certain stakeholders on certain issues, but the size and distribution of our stakeholders and of the Eurocell Group dictate that stakeholder engagement often takes place at an operational level. To give greater understanding to this, we have provided clear cross-referencing to where more detailed information can be found in this Annual Report.
Why they matter |
Customers - The Board recognises that establishing strong and lasting relationships with our customers is essential to our growth ambitions. To become the supplier of choice, we must, among other things, continually improve our product offerings, quality, availability, and service. Shareholders - The Board recognises the importance of engaging with all shareholders and places a high priority on having productive conversations to gather feedback, and act on areas of interest and concern, as well as ensure that our regulatory obligations are met. Colleagues - The Board recognises that our colleagues are the major drivers of the Company’s performance and success and, therefore, the importance of providing a safe workplace that values diversity and inclusion, and provides employees with the opportunities to advance in their careers and reach their full potential. Suppliers - The Board appreciates that to operate effectively we must ensure secure supplies of good quality sustainable materials at a fair price from suppliers with high ethical standards, and monitor supplier performance against appropriate metrics. Communities and environment - Environmental, Social and Governance (‘ESG’) considerations have been a key part of the Board’s agenda again in 2024, as we further develop our plans in this very important area. The Board understands the role all organisations have to play in protecting the environment and in mitigating the impact of climate change. The Board also recognises the need to support the local communities in which our larger facilities are located. Government and regulatory/ industry bodies - The Board recognises the critical importance of ensuring the highest standards of corporate governance, including compliance with the rules for listed companies and other relevant regulations (e.g. health and safety, and taxation), which together give us our licence to operate. |
How we engage |
Customers - Regular contact takes place between senior management and key customers, with our sales teams ensuring we engage properly across the full range of customers. Customer reviews discuss our operational performance, including service levels and other relevant matters. We perform customer insight surveys on a regular basis to assess satisfaction and understand ‘Net Promoter Scores’. In addition, quarterly forums are held with customer groups to discuss product design and innovation. Regular monitoring of social media platforms for relevant comments/issues, coupled with Trustpilot customer reviews/ratings and direct comments received from customers visiting our branches, provide valuable customer insight. Shareholders - The Group runs a comprehensive investor relations programme that results in regular dialogue with the investment community. This includes formal presentations made to institutional shareholders and analysts, following the announcement of the Group’s half-year and full-year results, covering a range of key topics affecting the Group’s strategy, financial and operating performance. Ad hoc meetings are also held following trading updates and otherwise throughout the year. The Chair, the Senior Independent Director and the other Directors are available to engage in dialogue with major shareholders as appropriate. Shareholders have the opportunity to meet members of the Board and the senior management team at the Annual General Meeting and to ask any questions they may have. Employees - The Group conducts periodic staff surveys. In 2023 this included the annual ‘Pulse’ survey, combined with subsequent listening groups, to source the views of colleagues directly on several important topics and develop appropriate action plans. All results are analysed, shared with colleagues and used to drive appropriate change and improvement. During 2023, we launched the EPiC staff magazine (‘Eurocell People in Communication’) which covers all aspects and activities of the Group on a regular basis, with an emphasis on colleague engagement and information-sharing. Regular team-briefings on operational and financial performance, coupled with the publishing of internal bulletins (‘In the Know’), help to keep our colleagues well informed. Management regularly ‘walk the floor’ to understand first-hand the experiences of our colleagues and also undertake visits to operating sites and branches to ensure all parts of the Group are understood and taken into account in formulating plans. All whistleblowing reports and grievances are investigated and appropriate changes implemented to help prevent recurrence. Suppliers - Our objective is to build and maintain strong and lasting working relationships with our supplier base. Regular review meetings are held between senior management and key suppliers to discuss relevant topics, such as pricing, supply continuity and service levels. Formal tender processes are undertaken for large and/or high value supplies, which helps develop relationships and creates a better understanding for all parties of the key issues involved. Communities and environment - We believe sustainability sits right at the heart of our business. We are the leading UK-based recycler of PVC windows, through our two recycling sites in Selby and Ilkeston, which drive a very large carbon saving compared to the use of virgin materials. Our major sites engage with and support their local communities on an ongoing basis. We seek to recruit locally, retain a skilled local workforce, build relationships with local community organisations and support charitable initiatives where possible. Government and regulatory/ industry bodies - The Company applies the principles and provisions of the UK Corporate Governance Code and operates structures and policies to ensure ongoing compliance. We also operate clear and effective policies to help prevent wrongdoing, including whistleblowing, bribery and corruption, fraud, financial crime and modern slavery, with training provided where appropriate. Regular meetings are held with tax advisers to discuss tax compliance, HMRC correspondence and other relevant issues pertinent to the Group’s finances and tax position. The Company is a member of both the Windows and Recycling groups of the British Plastics Federation and the British Fenestration Rating Council, which provide a forum to understand changes in relevant legislation and building standards. |
How the board complements engagement efforts |
Customers - Throughout 2023, the Board received regular updates on our performance against customer and service-related KPIs, compared to historical and industry/sector benchmarks. Shareholders - During 2023, the Chair met with some of our largest shareholders without the Executive Directors being present. The Board also received regular updates on shareholder engagement and investor feedback, analyst reports and share price developments from the Chief Financial Officer. Employees - During 2023, the Board received updates on the progress of our colleague engagement initiatives and, in particular, considered the results of the staff surveys and the proposed action plan to address matters arising. Board members were also able to share their own experiences and ideas to address the retention and recruitment challenges that continued through the year. The Chief Executive provided regular updates to the Board on health and safety matters and the steps taken to ensure appropriate safety and wellbeing arrangements were in place. Suppliers - During 2023, cost inflation continued to be discussed at all Board meetings and updates. Board members have shared their ideas and experiences on supplier relationships and engagement, in the light of current risks and challenges. Communities and environment - The Board is actively engaged with the development and implementation of the Group’s ESG strategy and, in late 2022, approved the formation of a ‘Social values and ESG’ committee. Through this Committee, the Board receives updates on sustainability issues, including the performance of the two recycling sites. Government and regulatory/ industry bodies - The Audit and Risk Committee receives regular reports on governance, regulatory and compliance matters from management and from external and internal auditors. The internal audit programme is designed to provide assurance in this area. In addition, the Board receives updates on matters such as developments in building regulations and our associated new product development initiatives. |
How their interests were considered during 2023 |
Customers - In completing the strategic review in Q4, the Board approved the introduction of ‘Customer Growth’ and Business Effectiveness’ strategic pillars, which include continued progression of initiatives to enhance our customers’ experience. During 2023, a new website and e-commerce platform, was launched, with the aim of significantly improving the customer journey. Further to this, the Board has approved expenditure to enhance our digital marketing to strengthen our online presence and therefore engage more effectively with both new and existing customers. In addition, the Board has approved investment in supply agreements with new and existing fabricator customers. In exchange for exclusive supply arrangements, these investments support the commercial and operational development of our fabricators and their growth. With the Board’s oversight, our technical teams continue to work with our larger customers to enable them to conform to changing building regulations, including development of new product applications. Shareholders - Investor relations is covered at all Board meetings and updates. The Board completed a review of the strategy in Q4, including the optimisation and expansion of the branch network, an enhanced customer proposition and simplified business structures. Through this work we identified new opportunities for growth and efficiencies, with initiatives grouped under four strategic pillars: Customer Growth, Business Effectiveness, People First and ESG Leadership. We believe our strategy will, over the medium-term, drive sustainable growth in shareholder value. In addition, recognising the macroeconomic and market challenges in 2023, the Board took the following actions to position the business well for when markets recover:
Employees - In completing the strategic review in Q4, the Board approved management’s proposals to update to the Group’s purpose and values, and introduce a ‘People First’ strategic pillar based on:
In addition, the Board approved the continued investment in a staff welfare refurbishment programme, to improve facilities in branches, factories and warehouses. These actions support our ambition to have talented, engaged and motivated colleagues who work passionately to achieve clear business and personal goals.
Suppliers - The Board continued to work with and advise management on their approach, including: To accept supplier cost increases, where appropriate, to provide security of supply, particularly with regards to recycling feedstock To pass a fair proportion of such increases on to our own customers through selling price increases and potentially reversible surcharges. Communities and environment -In completing the strategic review in Q4, the Board approved the introduction of an ‘ESG Leadership’ strategic pillar. Towards the end of the year, we appointed CEN-ESG to support the development of our ESG strategy, including a path to net zero, as well as enhance our ESG reporting and disclosures. With the Board’s oversight, work in this area has to date focused on four key themes as follows:
During 2023, we selected Maggies as our corporate charity, through various initiatives and events, we have made donations of £22,500. In addition, the Board approved an extension to the existing £75 million sustainable Revolving Credit Facility which contains annual recycling, emissions and waste reduction targets. Government and regulatory/ industry bodies - The Board supported management’s ongoing initiative to engage and collaborate with industry bodies, house builders, energy consultants and glass/hardware manufacturers to develop new products to meet the Government’s ‘Future Homes Standard’ for the new build sector. |
ENGAGEMENT WITH THE WORKFORCEplus
As described in Stakeholder engagement on pages 73 to 75, we acknowledge that our colleagues provide the foundation for our Company’s performance and success, and that in the present social, political, and economic climate, active engagement is more important than ever.
To supplement the team briefings, continuous improvement workshops, and health and safety forums already in place, the Group hosts a variety of colleague engagement initiatives. These include:
- A digital Company magazine, ‘Eurocell & You’, which updates on performance and other important activities around the Group, with a focus on information sharing and colleague engagement
- Frequent colleague focus groups with the designated Non-executive Director, Alison Littley, to ensure that the Board hears the opinions of the workforce
- Departmental listening groups to allow colleagues to provide direct feedback from which appropriate action plans can be formulated
- Group-wide staff surveys, to provide invaluable insight into how our colleagues feel
- Review of retention and recruitment challenges, to identify areas for improvement and ensure we remain competitive in the labour market
- Improvements to the induction process for new colleagues
- More flexible working arrangements, including hybrid working when appropriate
- Improvements in colleague facilities and restrooms as part of an overall staff welfare improvement programme
- Ongoing opportunities for all colleagues to become shareholders through the Save As You Earn scheme.
The Board evaluates and tracks culture through:
- Examining staff survey results and response rates
- Reviewing staff turnover rates
- Scrutinising health and safety data, including near-misses
- Reviewing colleague whistleblowing cases
- Engaging with senior management and colleagues
- Observing attitudes towards internal and external auditors and regulators like HMRC and HSE.
Through the implementation of consistent annual salary evaluations, annual bonus target-setting, and benefit entitlement, executive compensation has been, and remains, in line with the Company’s overall pay policy. As a result, it has not been considered necessary to engage with colleagues on this matter.
Overall, the Board is pleased with how culture, including values and behaviours, are evolving across the Group, and with the increasing levels of colleague engagement now taking place.
STATEMENT OF COMPLIANCE WITH THE CODEplus
This Corporate Governance Statement, together with the Nomination Committee Report, the Audit and Risk Committee Report and the Remuneration Committee Report, provide a description of how the principles and provisions of the Code have been applied during the year.
It is the Board’s view that, during 2024, Eurocell plc was in compliance with the relevant provisions set out in the Code in all material respects.
This statement complies with sub-sections 2.1, 2.2(1), 2.3(1), 2.5, 2.7, 2.8(a) and 2.10 of Rule 7 of the Disclosure Rules and Transparency Rules of the Financial Conduct Authority. The information required to be disclosed by sub-section 2.6 of Rule 7 is shown on pages 112 to 115.
ANNUAL GENERAL MEETINGplus
Our AGM will be held at our Head Office (see Company Information on page 173 for details) on 15 May 2025.
The notice of our AGM, together with the Directors’ voting recommendations on the resolutions to be proposed, is included on a separate circular to shareholders and will be dispatched at least 21 clear days before the meeting. The notice will be available to view at investors.eurocell.co.uk.
All Directors intend to attend the AGM, including the Chairs of the Audit and Risk, Remuneration, Nomination and Social Values and ESG Committees, who are available to answer questions. The Board welcomes questions from shareholders who have an opportunity to raise issues informally or formally before or during the meeting.
For each proposed resolution, the proxy appointment forms provide shareholders with the option to direct their proxy vote either for, or against, the resolution or to withhold their vote. The proxy form and any announcement of the results of a vote make it clear that a ‘vote withheld’ is not a vote in law and will not be counted in the calculation of the proportion of the votes for and against the resolution.
All valid proxy appointments are properly recorded and counted by Equiniti, the Company Registrars. Information on the number of shares represented by proxy, the proxy votes for and against each resolution, and the number of shares in respect of which the vote was withheld for each resolution, together with the proxy voting result, are given at the AGM. The total votes cast, including those at the AGM, are published on our website (investors.eurocell.co.uk) immediately after the meeting.
- Next Committees