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Community and charityplus

Our manufacturing and recycling centres, our warehouses and our branches, can have a significant impact on, and benefit from, the communities in which we operate. It is important that we provide support to communities local to our sites so we can enhance the quality of life in these communities.

National Health Service

S&S Plastics recommenced operations in April (while the rest of the Eurocell Group still remained closed) to specifically produce components urgently needed by the NHS for:

  • Critical power supply and distribution – used in the NHS Nightingale hospitals; and
  • Oxygenators – used in some circumstances for the treatment of COVID-19 patients.

Children in hospital

Our staff donated Christmas presents to children spending the festive period in 2 local hospitals.

Physical and mental health

We sponsored the team strips at a local basketball club, run by a long-serving Eurocell colleague, providing opportunities for both adults and children to improve both their physical and mental health.

Childhood literacy

We donated to Stoneydelf Primary School, Tamworth to purchase books as part of the restoration of their school library, to help the children improve literacy and support staff and parents in a challenging environment.

Local community

We donated external cladding to Easthouses Lily Miners Welfare Football Club to help them renovate their facilities which  form an important part of the  local community. 

Living with cancer

We donated to Macmillan Nurses to support the invaluable work they do with people living with cancer, especially where treatment has not been able to progress due to the impact of COVID-19.

Customersplus

Service levels

In terms of quality, our focus has been on implementing key principles of quality management and measuring systems. These are captured in our customer-focused Quality Policy Statement (see below), which captures the way we aspire to work at Eurocell.

Quality Policy Statement

Customers

To be trusted by our customers in everything we do. Working in partnership with them to ensure that they are able to differentiate their service and product offerings from their competitors. Easy to do business with and always responsive to their needs, in a consistent, timely, courteous and flexible manner.

Quality

Adherence to industry-leading specifications and ISO-based standards for Quality & Environmental Management and British Standards for Health and Safety. Ensuring that suppliers understand and work with us to meet our aspirations.

Constant improvement

Uniform standards across our business benchmarked against industry best practice, constantly reviewing and improving processes. Benchmarked leading industry best practice transferred across businesses and customers with a view to reducing waste and improving consistency. Always tracking and measuring through business and departmental KPIs reflecting the business objectives.

Everyone’s responsibility

All departments are responsible for constantly reviewing, measuring, checking and improving the quality of their work and ensuring that the necessary training, facilities and tools are available to get the job done right first time through a culture of continuous improvement. All departments working together and supporting each other with no barriers and no silos.

Sustainable and quality products

We adhere to industry-leading specifications and ISO-based standards for Quality & Environmental Management and British Standards for health and safety.

Suppliersplus

Ethical and sustainable sourcing

We strive to develop and maintain supplier relationships which are ethical, sustainable and responsible, forming the basis of our commitment to responsible sourcing. In addition, we have established supplier pre-appointment checks to evaluate the environmental and humanitarian impact of our products and supply chain.

In particular, we ensure that all relevant raw material suppliers are compliant with the current Registration, Evaluation, Authorisation and Restriction of Chemicals Regulation (REACH) and continually monitor all of our supplier’s quality management processes and controls as part of the set-up and approval process.

We have a loyal supplier base, of which a significant majority have been suppliers to Eurocell for several years. All supply and tender agreements include the following statement:

“The supplier advocates the principles of Corporate Social Responsibility and requires a serious approach to socialeconomic issues from its supply chain.”

In addition, all of our suppliers are required to confirm their commitment to the following principles:

  • The obligation to the global and local environment;
  • Respect for fundamental human entitlements;
  • In purchasing activities, a commitment to improving the organisation’s performance in relation to fairness to all;
  • A system of internal and external reporting which matches espoused values;
  • A proactive promotion of sustainable practices and products;
  • Recognition that there is responsibility to add value to communities and societies upon which the organisation has influence; and
  • An ethical approach to purchasing activities.

Modern slavery

We are absolutely committed to preventing slavery and human trafficking in our business activities, and to ensuring that our supply chains are free from these practices.

We aim to identify modern slavery risks and prevent slavery and human trafficking in all our operations. We continue to identify any potential risks in the top 80% of our suppliers and, in cases where medium or high risk is identified, further assessments are carried out which may result in the supplier not being used.

Governmentplus

Taxation

The Fair Tax Mark is an independent certification scheme, which recognises organisations that demonstrate they are paying the right amount of corporation tax in the right place, at the right time.

Since August 2019, we have been certified as an accredited Fair Tax Mark business, following successful assessments against the Fair Tax Mark criteria.

We recognise the responsibility we have to our stakeholders and communities to set the highest standards of corporate conduct and paying the right amount of tax in the right place is fundamental to this. The ability to be able to measure ourselves against an independent benchmark, like the Fair Tax Mark, allows us to continually improve the quality of information that we provide to our investors, employees, suppliers and customers, and assists us in creating a fair and successful business environment.

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