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In operating a responsible business, our main areas of focus are governance, including ethics and business conduct, our people, their wellbeing and the environment in which they live and work, and finally working with others, both stakeholders and the community.

  Reporting Requirement Policies and standards which govern our approach1 Information necessary to understand our business and its impact, policy, due diligence and outcomes.
Minimising our environmental impact Environmental matters
  • Corporate Vision and Values
  • Corporate Social Responsibility Policy
Valuing our people Employees
  • Corporate Vision and Values
  • Corporate Social Responsibility Policy
  • Employee Handbook
Respect for human rights
  • Corporate Vision and Values
  • Corporate Social Responsibility Policy
  • Privacy Policy
  • Recruitment Policy
  • Anti-Slavery and Human Trafficking Policy
  • Anti-Bullying and Harassment Policy
  • Various information Security Policies
  • Whistleblowing Policy
  • Equality and diversity pp.46
  • Modern slavery pp.51
Working responsibly Social matters
  • Corporate Social Responsibility Policy
Anti-corruption
and anti-bribery
  • Corporate Social Responsibility Policy
  • Anti-bribery policy
  • Whistleblowing and bribery pp.84
Description of principal risks and impact of business activity  
  • Risk Management pp.56
  • Principal risks and uncertainties pp.57
Description of the business model  
Non-financial key performance indicators  
  • Operational Performance pp.12

1 Certain Group Policies and internal standards as guidelines are not published externally.

The policies noted above form part of our policy framework which is founded on our risk management principles. The policies which underpin these principles define mandatory requirements in respect of risk management. Controls and processes are in place to ensure compliance.

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