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In operating a responsible business, our main areas of focus are the long-term sustainability of the Group. This includes carbon footprint and emissions reduction, supporting our people, their wellbeing and seeking to improve the environment in which they live and work.

  Reporting Requirement Policies and standards which govern our approach1 Information necessary to understand our business and its impact, policy, due diligence and outcomes.
Environmental impact Environmental matters
  • Corporate Vision and Values
  • Corporate Social Responsibility Policy
  • Recycling operations pp.48
  • Minimising our environmental impact pp.48
Valuing our people Employees
  • Corporate Vision and Values
  • Corporate Social Responsibility Policy
  • Employee Handbook
  • Valuing our people pp.56
Respect for other people
  • Corporate Vision and Values
  • Corporate Social Responsibility Policy
  • Privacy Policy
  • Recruitment Policy
  • Anti-Slavery and Human Trafficking Policy
  • Anti-Bullying and Harassment Policy
  • Various information Security Policies
  • Whistleblowing Policy
  • Equality and diversity pp.58
  • Modern slavery pp.63
Working responsibly Social matters and community issues
  • Corporate Social Responsibility Policy
and anti-bribery
  • Corporate Social Responsibility Policy
  • Anti-bribery policy
  • Whistleblowing and bribery pp.102
Description of principal risks and impact of business activity  
  • Risk Management pp.70
  • Principal risks and uncertainties pp.70
Description of the business model  
Non-financial key performance indicators  
  • Operational Performance pp.14

1 Certain Group Policies and internal standards as guidelines are not published externally.

The policies noted above form part of our policy framework which is founded on our risk management principles. The policies which underpin these principles define mandatory requirements in respect of risk management. Controls and processes are in place to ensure compliance.